Refund Policy

Our Promise

At Chunmmun, customer satisfaction is our top priority. We stand behind the quality of our homemade pickles and want you to be completely happy with your purchase. If you are not satisfied, we are here to help.

Eligibility for Refund

You may request a refund or replacement under the following conditions:

• Damaged Product: If the product arrives broken, leaking, or damaged during transit.
• Wrong Item: If you receive a product different from what you ordered.
• Quality Issue: If the product has a genuine quality defect upon delivery.

How to Request a Refund

To initiate a refund or replacement, please follow these steps:

• Contact us within 48 hours of receiving your order.
• Email us at Chunmmun2025@gmail.com or call us at +91 9031567969.
• Include your order number and clear photographs of the damaged or incorrect product.

Refund Process

Once your request is reviewed and approved, we will process your refund within 5-7 business days. The refund will be credited to your original payment method. In the case of a replacement, the new product will be shipped at no extra cost.

Non-Refundable Cases

• Change of mind after the product has been delivered in good condition.
• Products opened and partially consumed without any quality complaint.
• Requests made after the 48-hour window from delivery.